Your reputation is important to us, which is why we’re always thinking ahead.
Making sure your customers receive the best service from you means we think of ways of you receiving the best service from us. Like a 5-day turnaround on our Duraflex products.
With two of the highest quality products on the market, with probably the most comprehensive range of styles, colours and applications,
Polyframe can match your project style with confidence. From flush fit and casement windows to tilt & turn windows, French doors and sliding patio doors, our Rehau and Duraflex beautifully crafted designs, premium hardware and exquisite glass options, you have the leading choice to enhance your customer’s home.
From design to fitting, our expert teams have been specifically trained to help you get the very best out of our products.
We’ll help you through the ordering process, provide advice on design, styles, and colours, fitting instructions, and technical information. We’ll also keep you informed regarding any orders you have placed and provide status reports to enable you to update your customers.
We understand that it’s important to be able to meet demand for design flexibility and cost-effective time-saving solutions.
We’ve listened to you, working with you to ensure we’re providing the best service and the best products we can. So, whilst we have a dedicated Customer Service team, all our teams work on a ‘customer service’ basis, working together to ensure the best solution for you and your customers.
Our Rehau and Duraflex products are manufactured with quality and attention to detail in mind.
Every window is meticulously engineered and fabricated to your customers’ exact requirements, with multi-point locking systems, beautiful hardware, and super-efficient double glazing. Nothing is rushed. Nothing is left to chance.
It makes sense, therefore, that your customers would want their new windows as soon as possible. Which is why the only thing we hurry ourselves with, is the delivery. Using our own fleet, we can deliver your Rehau systems within competitive lead times, and our Duraflex systems within just five days.
Oldend Hall, Oldends Lane, Stonehouse, Gloucestershire, GL10 3RQ